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Frequently Asked Questions

Reception

Will I need a driver?
How long will this appointment last?
Do you take my insurance?
Do you perform school-required eye exams?
What are the doctors’ areas of specialization?
Do you make the eyeglasses at your facility?
Where does Dr. Miller do his surgeries?
Which doctor will I be seeing on my initial visit to Miller Eye Center?

Billing

What’s the difference between vision insurance and
medical insurance?

What is an EOB?
Who do I contact with questions about my statement?
How much is a basic vision exam?

Optical

Do you take vision insurance?
How long does it take to get my glasses?
Do I need to pay in full for my glasses at the time of the order?
Can I get my contact lenses sent to me in the mail?
Can I use a prescription from another optometrist?
Do I need an appointment to order or pick up my glasses?
Do you take Medicaid/public aid for glasses or contacts?

What patients have to say: